- FREQUENTLY ASKED QUESTIONS
FREQUENTLY ASKED QUESTIONS
Yes. You can browse through the collection without creating an account and select merchandise you like. But, to be able to buy, you need to set up
an account which is a fairly easy process.
Register with us and you’ll be able to enjoy the following benefits through your Pernia’s Pop-Up Shop account:
- Track your orders and review past purchases
- Request your return or exchange directly from your account
- Save your address and card details so you can shop even quicker next time
- Manage your account details, address book and email preferences
- To create an account, simply click on ‘LOGIN’ and then ‘REGISTER’ to fill in your details
If you have forgotten your password, click here to change it or follow the ‘FORGOT PASSWORD’ instructions on the LOGIN page
While we have made every effort to display as accurately as possible the colors of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any color will be completely accurate, as computer monitors and screens of electronic devices vary.
All items are in stock unless ‘SOLD OUT’ is displayed. Please be aware that even if an item is in your shopping bag, it can still be bought by another customer until you have completed your order. If the product you want to buy is out of stock, please email firstname.lastname@example.org to find out if there is a backorder for that item (you will need to be a registered user).
We accept Visa, MasterCard, American Express, PAYPAL, and debit cards. We also have Cash on Delivery and Net Banking options. The availability to pay will depend on each situation and region terms and conditions. Please note that we do not accept any other methods of payment apart from those listed above.
At Aman Sandhu’s Boutique, your personal online security is important to us. All orders are processed through a secure checkout system. Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company.
Unfortunately, you may only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address. For corporate orders, please contact email@example.com for assistance.
We are unfortunately unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a suitable shipping address for the specified delivery times.
Unfortunately, it is not possible to combine orders or add items to an existing order. If you would like all your items to be delivered together, you will need to cancel your order(s) and place a new order which contains all the items you require.
After you place your order, you will be sent an email confirming that it has been received. Your card will only be debited at the time of dispatch. In the rare instance that any of the items you have ordered are not available, we will contact you by email and will only charge your credit card for the value of the items in stock.
Once your order has been shipped, you will receive an email confirmation of your shipping details and a tracking number. If you have registered, you will be able to view and track the status of your shipment by signing in and selecting MY ACCOUNT followed by ORDER STATUS…
Estimated delivery times are to be used as a guide only and commence from the date of dispatch, Aman Sandhu’s Boutique is not responsible for any delays caused by destination customs clearance processes. Once your order has been shipped, you will receive an email confirmation of your shipping details and a tracking number. If you have registered, you will be able to view and track the status of your shipment by signing in and selecting MY ACCOUNT followed by ORDER STATUS. If you are not registered, sign up now so you can track future orders.
Due to domestic and international trading agreements and regulations, Aman Sandhu’s Boutique is obliged to adhere to particular shipping restrictions. As a result, we are unable to dispatch items made of exotic skins outside of the EU. In addition, some products of certain compositions, are not allowed to be shipped to some countries. If you add a product to your shopping bag that we are not permitted to ship to your country, the site will automatically identify it, if it does not you will be informed after.
Product prices displayed are inclusive of all taxes and duties…
For International Customers.
Product Prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.