Do I need to set up an account to place an order ?
Yes. You can browse through the collection without creating an account and select merchandise you like. But, to be able to buy, you need to set up
an account which is a fairly easy process.
Register with us and you'll be able to enjoy the following benefits through your Pernia's Pop-Up Shop account:
- Track your orders and review past purchases
- Request your return or exchange directly from your account
- Save your address and card details so you can shop even quicker next time
- Manage your account details, address book and email preferences
- To create an account, simply click on 'LOGIN' and then 'REGISTER' to fill in your details
I've forgotten my password. What should I do?
If you have forgotten your password, click here to change it or follow the 'FORGOT PASSWORD' instructions on the LOGIN page
Are the colours of products shown on the website accurate?
While we have made every effort to display as accurately as possible the colours of the products that appear on the Site, we cannot guarantee
that your monitor or screen’s display of any colour will be completely accurate, as computer monitors and screens of electronic devices vary.
How do I know if an item is in stock?
All items are in stock unless ‘SOLD OUT’ is displayed. Please be aware that even if an item is in your shopping bag, it can still be bought by
another customer until you have completed your order. If the product you want to buy is out of stock, please email firstname.lastname@example.org to
find out if there is a backorder for that item (you will need to be a registered user).
What payment methods does Aman Sandhu's Boutique accept?
We accept Visa, MasterCard, American Express, PAYPAL, and debit cards. We also have Cash on Delivery and Net Banking options. Availability to pay
will depend on each situation and region terms and conditions. Please note that we do not accept any other methods of payment apart from those
Is it safe to use my credit card online at Aman Sandhu's Boutique?
At Aman Sandhu's Boutique, your personal online security is important to us. All orders are processed through a secure checkout system.
Additionally, for your safety and protection, we will confirm that the billing address you provide matches the address on file with
your credit card company.
Does Aman Sandhu's Boutique ship to multiple addresses?
Unfortunately, you may only ship to one address per order. If your order contains gifts or items that require shipping to multiple locations, you
will need to place separate orders for each address. For corporate orders, please contact email@example.com for assistance.
Do I need to sign for my order?
Due to the high value of the goods that we sell, we require proof of delivery for all orders. This means we are unable to authorise packages to be
delivered without a signature.
Can I change my shipping address after my order has been dispatched?
We are unfortunately unable to redirect orders once your items have been dispatched. Therefore, please ensure you provide a suitable shipping
address for the specified delivery times.
Can I add items to an existing order?
Unfortunately, it is not possible to combine orders or add items to an existing order. If you would like all your items to be delivered together, you
will need to cancel your order(s) and place a new order which contains all the items you require.
How will I know you received my order & when will payment be deducted?
After you place your order, you will be sent an email confirming that it has been received. Your card will only be debited at time of dispatch. In the
rare instance that any of the items you have ordered are not available, we will contact you by email and will only charge your credit card for the value
of the items in stock.
Can I track my order?
Once your order has been shipped, you will receive email confirmation of your shipping details and a tracking number. If you have registered, you will
be able to view and track the status of your shipment by signing in and selecting MY ACCOUNT followed by ORDER STATUS..
Where is my order?
Estimated delivery times are to be used as a guide only and commence from the date of dispatch, Aman Sandhu's Boutique is not responsible for any
delays caused by destination customs clearance processes. Once your order has been shipped, you will receive email confirmation of your shipping details
and a tracking number. If you have registered, you will be able to view and track the status of your shipment by signing in and selecting MY ACCOUNT
followed by ORDER STATUS. If you are not registered, sign up now so you can track future orders.
Why are shipping restrictions applied to some items?
Due to domestic and international trading agreements and regulations, Aman Sandhu's Boutique is obliged to adhere to particular shipping restrictions. As
a result, we are unable to dispatch items made of exotic skins outside of the EU. In addition, some products of certain compositions, are not allowed
to be shipped to some countries. If you add a product to your shopping bag that we are not permitted to ship to your country, the site will
automatically identify it, if it does not you will informed after.
How much duties and taxes will I have to pay?
For Indian Customers.
Product prices displayed are inclusive of all taxes and duties..
For International Customers.
Product Prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied
by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.